Legal Information

Privacy Policy

This page sets out how Tastebudcreationhub collects, uses, and protects your personal data.

1. Introduction

Tastebudcreationhub (referred to below as "the Company", "we", "us") respects your privacy and is committed to full transparency regarding how we process personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have in relation to your personal data when you visit our website naturewalksjp.com (the "Site") or book our services.

2. Data Controller

The controller of your personal data is:

Tastebudcreationhub
〒211-0062 Kanagawa Kawasaki, Nakahara Ward, Kosugi Jinyamachi, 2-4-5
Phone: +81 44-722-2866
Email: hello@tastebudcreationhub.com

All questions regarding privacy and data processing may be directed to the contacts above.

3. What Data We Collect

We collect various types of information for the following purposes:

  • Registration information: first name, last name, email address, phone number, country of residence.
  • Booking information: selected routes, visit dates, number of participants, any special requests or requirements.
  • Payment information: payment details (processing is carried out by third parties; we do not store full card data).
  • Communication data: questions, comments, and messages you send us by email or through a contact form.
  • Technical data: IP address, browser type, operating system, visit timestamps (collected automatically when you visit the Site).

4. Use of Cookies and Similar Technologies

Our Site uses cookies to improve your experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: for the Site to function and to process your requests.
  • Analytics cookies: to understand how you use the Site.
  • Preference cookies: to remember your choices (language, display settings).

You can manage cookies through your browser settings. Disabling certain cookies may affect how the Site functions. For full details, please see our Cookie Policy.

5. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and confirming your route bookings.
  • Sending confirmations, notifications, and route information to your email address.
  • Communicating with you about your bookings and services.
  • Improving the quality of our Site and services based on analysis of usage activity.
  • Fulfilling our legal and tax obligations.
  • Sending newsletters (only with your explicit consent).

Processing of your data is carried out on the following legal bases:

  • Contract performance: to fulfil our obligations to you in connection with bookings and service delivery.
  • Your consent: for sending marketing communications and using analytics cookies.
  • Legitimate interests: to improve the quality of the Site, ensure security, and prevent fraud.
  • Legal obligations: to comply with applicable law.

7. Sharing Data with Third Parties

We share your personal data with third parties only in the following cases:

  • Payment processors: for processing payments (PCI DSS compliant).
  • Hosting providers: for storing and operating the Site.
  • Analytics services: for analysing Site usage.
  • By legal requirement: where required by a court order or instruction from law enforcement authorities.

We do not sell your personal data to advertisers or marketers.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including countries outside the European Economic Area. Such transfers are carried out with appropriate security safeguards, including standard contractual clauses or other approved transfer mechanisms.

9. Data Retention

We retain your personal data for the period necessary to fulfil the purposes described in this Policy, or as required by applicable law:

  • Data for booking fulfilment — until the service has been completed.
  • Financial and tax records — in accordance with Japanese tax law requirements.
  • Analytics data — typically 12 months.

10. Data Security

We take reasonable technical, administrative, and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.

11. Your Rights

Under applicable data protection law, you have the following rights:

  • Right of access: to obtain information about the data we process about you.
  • Right to rectification: to correct inaccurate data.
  • Right to erasure: to request deletion of your data in certain circumstances.
  • Right to restriction of processing: to limit how we use your data.
  • Right to data portability: to receive your data in a structured, commonly used format.
  • Right to object: to object to processing of your data for certain purposes.
  • Right to withdraw consent: to withdraw your consent to processing at any time.

12. Exercising Your Rights

To exercise any of your rights, please contact us at hello@tastebudcreationhub.com or by phone at +81 44-722-2866. We aim to respond to requests within 30 days. In some cases additional time may be required.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal data to any third party.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Where changes are significant, we will notify you by email or post a notice on our Site. The date of the most recent update appears at the bottom of this page.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us:

Email: hello@tastebudcreationhub.com
Phone: +81 44-722-2866
Address: 〒211-0062 Kanagawa Kawasaki, Nakahara Ward, Kosugi Jinyamachi, 2-4-5